Tag: Terminal

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VPN Issues with Watchguards connection on L2TP

If your on a Mac and VPN to a watchguard due to the ongoing issue with IKEv2 connections for Macs running Sonoma and above kicking the user off at 24 or 48 minutes depending on the configuration within the Watchguard the workarounds are limited. For some the easy option is if the hardware is staying put you can move from IKEv2 to L2TP.

There has been a few issues with the Watchguard allowing connections through the firewall. Fortunately there is an easy fix on the mac’s with the issue.

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Uninstall Sophos Endpoint on Mac

To uninstall Sophos your first point would be to see if you locate Remove Sophos Endpoint. This can be either run from launchpad or type it in spotlight. When you run that app it should then go away and uninstall the programme. It would be best to reboot the machine once the exercise is complete. I have found it does sometimes error out or fails but on a reboot this will tell you if you have managed to uninstall it. Help file link.

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Time Machine unable to backup

Time Machine is macOS’s built-in backup tool that automatically saves copies of your files, apps, and system settings. It allows you to restore lost files or roll back your Mac to a previous state. 9 out of 10 times this works smoothly with key features listed below when it works its brilliant. However the 10th time it not working you have to go through a sequence to trouble shoot why its not backing up.

Key Features of Time Machine

✅ Automatic Backups â€“ Backs up your Mac hourly (last 24 hours), daily (last month), and weekly (older backups).
✅ Incremental Backups â€“ Saves only new or changed files, not everything every time.
✅ Easy File Recovery â€“ Lets you restore individual files or your entire system.
✅ Mac Migration â€“ Use it to transfer your data to a new Mac.
✅ Works with External & Network Drives â€“ Supports USB, Thunderbolt, NAS, and Time Capsule.

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Other methods to make a complete Backup of your Mac when Time Machine does not work

So you have to make a backup of your Mac and included all the apps, profiles etc. Your options are really Time Machine backup or a clone software. We take it you have a hard rive to use as the backup of the said device you require a backup of. The answer is also a little bit more complicated as what state the Mac is in, is the machine running an encrypted drive, is the drive removable, does the Mac boot etc. All valid questions.

For the drive removal option you can take out the drive place in an adaptor and plug into another machine and run one of the backup software solutions to get your backup. Sound simple and it is if you can get access to the drive hardware easily have the correct adapter to plug the drive in to a spare machine to do the backup.

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Adobe Licensing Toolkit

I deal with a lot of Adobe offline clients and there always seems to be a challenge to reactivate a licence that has expired.

In this article I am going to show how to deploy an Adobe offline build using the Adobe licensing Toolkit and the adobe console to build the package to then download and deploy. Adobe call it Isolated activation packages.

This walk through will be for both Windows (Yuck) and Mac bases OS.

Tools your going to need

  • Adobe Offline Licence from a reseller or direct from Adobe
  • Adobe login details to the Admin Console
  • Adobe Licensing Toolkit (Downloaded from the Adobe Console portal)
  • Fast internet
  • Remote Software (I am using Apple Remote software tool and Splashtop for Windows)
  • Admin access to the machine that Adobe Cloud is going to be deployed to
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